Terms & Conditions

* We are not responsible for customs duties, and additional costs in your country. We do not provide phytosanitary certificates. All deliveries are exclusively at the customer’s risk.

 

VAT Statement: OroSeeds is not in the VAT system / We are Hobby growers- non-registered.

The site contains exclusive products of several individuals, who do not have a commercial profit from sales but only work on preserving old varieties.

*The deadline for cancellation of the order after payment is 24 hours.

* We send orders within 1-12 working days depending on the situation!

All our shipments go to our customs first so we cannot guarantee the time of shipment and delivery. The tracking link is valid when the shipment leaves our customs.

Shipping time depends on buyer location. International buyers are responsible for checking with their local customs office to see what is, and is not permitted to be shipped to their area. We are not responsible, and cannot refund seeds that are confiscated, destroyed, or returned by customs. You are also responsible for all taxes or customs your country may levy.

If your shipment is returned, we will refund the amount for the items while the amount for postage in both directions is paid by you.

Expected Delivery Time for the standard post ( in the regular situation )

*Europe: 5-21 working days

* USA: 9-24 working days

*Canada, Asia, Australia: 9-22 working days (Tracking for standard shipping not possible when packet left Europe, arrive in the destination country)

*South and Central America, Africa: 20-40 working days ( Tracking for standard shipping not possible when packet left Europe, arrive in the destination country)

During a state of emergency ( Covid-19m etc ), delivery can take up to 2-3 months!

  • Please contact us if you do not receive the shipment in the expected time.